Distribution Control | Smart Protection

Thank you! Your submission has been received. We will get in touch with you soon.

Oops! Something went wrong while submitting the form.

What is Grey Market?

Grey markets refer to the trade of authentic products, either through an unauthorized channel, or by an unauthorized distributor. Therefore, the product is authentic, but it has been sold in a non-compliant manner.

There are various reasons why original items may be sold in this manner, but the most common occurs when authorized sellers’ clear excess stock, or due to demand from markets or regions where the original item is unavailable.

Many brands have a lack of online sales control which allows grey market vendors to take advantage.

Is your Online Distribution at risk?

The only way to be sure how your products are being distributed online, and if you are experiencing any grey market issues is to monitor not only the digital channels in which you operate, but also those you don't.

This gives you full visibility of your product sellers throughout markets at home and abroad. Take the guesswork out of your distribution strategy.

Find out

360° visibility

of whom is selling your products online, where, and for how much.

Data and insights

stored in one secure platform, enabling informed business decisions.

Take action

request to cease unauthorized activity, issued on your behalf.

Distribution control in 3-steps

Our automated, distribution channel monitoring and protection software provides you with full visibility of your product sales throughout digital distribution channels.

We utilize the latest AI and machine learning technology, adapted to suit your individual business needs.

Monitor

distributors and detect seller listings on a cross-channel approach for greater visibility and control over discrepancies in your distributor agreements.

Report

the impact of your sellers' and any grey market activity which you are exposed to with real-time data, accessible through our secure, user-friendly cloud-based platform.

Act

against these threats by requesting to stop non-compliant sales. Make direct contact with your distributors and third parties to ensure that they honour their contractual agreements.

Being protected by Smart Protection helps to increase consumer confidence in our brand and products. Our customers know that when shopping online at their preferred marketplace, they will be purchasing an authentic product."

José Gimeno

E-commerce and Social Manager, GOBIK

El Deseo´s mission is to preserve the work of Pedro Almodovar, ensuring that the viewer consumes the content as it was intended. For this reason, piracy has been one of our greatest concerns. For years we have trusted Smart Protection to protect our catalog, and they understand the importance of controlling the unauthorized distribution of our works."

Diego Pajuelo Almodóvar

Financial Director, El Deseo

Smart Protection is a great partner for us at Riot Games Europe, providing exactly the level of service we expect when it comes to protecting our properties: good communication, adaptable offers, fast reaction, and end to end delivery".

Romain Bigeard

Business Development Manager, Riot Games

We would recommend Smart Protection to other music acts who want to protect their brand against online counterfeiters. Smart Protection are very responsive, thorough and professional and we know our brand is in the very best of hands.

Sil Willcox

Business Manager, The Stranglers

Thank you! Your submission has been received. We will get in touch with you soon.

Oops! Something went wrong while submitting the form.

Online
distribution control

What is Grey Market?

Is your Online Distribution at risk?